Shipping Information

We currently ship all of our goods using Post Haste and NZ Couriers. From time of completed purchase, we ship out the next business day for overnight delivery to most of New Zealand. 

For the rest of the world, it is 3-7 working days.

This excludes custom orders and items with production lead time. Please check individual product pages for specific lead times.

Its a flat rate of $8.50 NZD for domestic New Zealand shipping or $12 NZD for Rural addresses. 

Free world-wide shipping if order is over $250 


Returns & Exchanges

All returns for change of mind or incorrect sizing must be made within 14 days of receipt and be returned in the original condition including packaging at your cost. Please contact us prior to returning your goods so that we can assist you in the process and provide you with a return ID. 

Please check the product description for sizing information and if you are uncertain about sizing please contact us to discuss. Please remember that cycling apparel is intended to be close fitting and if in doubt you should probably opt for a size up.

Returns should be sent to:

Green Monkey Velo Ltd
15C Russell Crescent 
Western Heights 
Rotorua 3015

If you are returning due to a manufacturing fault we will happily cover the postage cost, please contact us to discuss your options (refund or replacement).